Terms of Use for Customers – Junamarket.com
Effective Date: [Insert Date]
Welcome to Junamarket.com, your trusted e-commerce marketplace. These Terms of Use ("Terms") govern your access to and use of our platform, including purchasing products and interacting with sellers. By using Junamarket.com, you agree to these Terms.
1. Overview
What is Junamarket.com?
Junamarket.com is an online marketplace operated from Pakistan that connects buyers and sellers worldwide. Our goal is to provide a safe, seamless shopping experience with a wide variety of products.
2. Account Registration
Do I need an account to shop?
You can browse the platform without registering. However, to place orders, write reviews, or access order history, you must create an account using:
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A valid email address
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Accurate personal information (name, shipping address, etc.)
You are responsible for keeping your login credentials secure and for any activity on your account.
3. Eligibility
Who can use Junamarket?
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You must be at least 18 years old or use the platform under the supervision of a parent or legal guardian.
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You must provide accurate and complete information during registration.
4. Shopping and Orders
How does shopping work on Junamarket?
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Add items to your cart and proceed to checkout.
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Select payment and delivery options.
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Confirm your order.
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After placing an order, you will receive an email confirmation and shipping details once dispatched.
Junamarket facilitates transactions but does not own or manufacture listed products. Each seller is responsible for their listings.
5. Payments
What payment options are available?
We accept the following payment methods:
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Credit/Debit Cards
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Bank Transfer
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Cash on Delivery (COD) – where available
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Mobile Wallets (e.g., JazzCash, EasyPaisa)
All prices are displayed in Pakistani Rupees (PKR) or the local currency of your region (when applicable). Prices are inclusive of applicable taxes unless otherwise stated.
6. Shipping and Delivery
How are products delivered?
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Products are shipped by third-party logistics providers such as TCS, Leopards, Postex, DHL, FedEx, etc.
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Delivery times may vary depending on the seller's location, product availability, and destination.
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Estimated delivery times are provided at checkout, but delays may occur due to customs or unforeseen circumstances.
7. Returns and Refunds
Can I return a product?
Yes. Junamarket supports customer-friendly return and refund policies, subject to the following:
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You may request a return within 7 days of receiving the product (unless specified otherwise).
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Items must be unused, in original packaging, and in resellable condition.
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Products marked non-returnable (e.g., perishable goods, hygiene items, or digital downloads) cannot be returned.
Refunds are processed once the returned product is received and verified.
8. User Responsibilities
What are your obligations as a customer?
By using Junamarket.com, you agree to:
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Provide accurate information
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Not misuse the platform (fraudulent returns, fake reviews, etc.)
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Abide by applicable laws and respect other users
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Communicate respectfully with sellers and support teams
9. Product Reviews
Can I leave reviews?
Yes, and we encourage honest feedback! However, your review must:
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Be based on your own experience
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Avoid abusive, offensive, or misleading language
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Not include personal or sensitive information
Reviews are moderated and may be edited or removed if they violate our content policy.
10. Intellectual Property
What are the IP rights on Junamarket?
All content on the website—including text, logos, graphics, product descriptions, and photos—is the intellectual property of Junamarket or its sellers and protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without written permission.
11. Privacy and Data Use
How is your personal data handled?
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We collect and process your data according to our Privacy Policy.
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Your information is used to fulfill orders, improve your experience, and send updates or marketing (only with your consent).
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We use cookies to personalize content and analyze traffic. You can manage your cookie preferences in your browser settings.
12. Limitations of Liability
What are Junamarket’s responsibilities and limitations?
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Junamarket is not liable for indirect losses such as lost profits, data, or opportunity.
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Product quality, authenticity, and legal compliance are the responsibility of individual sellers.
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Our liability is limited to the amount paid by you for the relevant product or service.
13. Termination
Can your account be suspended or closed?
Yes. Junamarket may suspend or terminate your account if:
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You violate these Terms or applicable laws
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Engage in fraudulent or abusive activity
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Misuse the platform or harass other users
You may also request account deletion at any time by contacting customer support.
14. Modifications to Terms
We may update these Terms from time to time. Material changes will be notified via email or website banner. Your continued use of Junamarket.com after changes are posted constitutes your acceptance.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of Pakistan. In the event of a dispute, the courts of Karachi will have exclusive jurisdiction, unless otherwise required by local consumer laws.
16. Contact Us
If you have questions or concerns about these Terms, please contact:
Junamarket.com Customer Support
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Website: https://junamarket.com
