Shipping
Junamarket Shipping Policy
At Junamarket.com, we are committed to delivering your orders promptly and efficiently. Our shipping policy is designed to provide clarity and flexibility, ensuring a seamless shopping experience for our valued customers across Pakistan.
Shipping Options
We offer the following shipping methods:
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Standard Shipping: Free for all orders, with delivery times ranging from 3 to 7 business days.
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Express Shipping: Available for an additional fee, with delivery times ranging from 1 to 3 business days.
Note: Delivery times may vary based on your location and the nature of the product.
Order Processing Time
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Orders are typically processed within 1 to 2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Partners
We collaborate with reputable courier services to ensure timely and secure delivery of your orders. Our partners include:
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TCS
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Leopard Courier
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Pakistan Post
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BlueEx
Shipping Coverage
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We deliver to all major cities and towns across Pakistan.
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For remote or out-of-service areas, delivery times may be extended, and additional charges may apply.
Shipping Charges
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Standard Shipping: Free for all orders.
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Express Shipping: Charges vary based on the weight and dimensions of the package. Exact fees will be calculated at checkout.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to monitor the status of your shipment on our website or the courier's tracking portal.
Packaging
All products are carefully packaged to ensure they arrive in perfect condition. If you receive a damaged package, please contact our customer support immediately.
Delays and Exceptions
While we strive to deliver your orders within the stipulated timeframes, unforeseen circumstances such as weather conditions, natural disasters, or logistical challenges may cause delays. In such cases, we will keep you informed and work diligently to resolve any issues.
Customer Support
If you have any questions or concerns regarding your shipment, please reach out to our customer support team:
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Email: support@junamarket.com
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Phone: +92-XXX-XXXXXXX
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Live Chat: Available on our website from 9 AM to 9 PM (Monday to Saturday)
By adopting best practices from industry leaders, Junamarket aims to provide a reliable and customer-friendly shipping experience. If you need further assistance or have specific questions, feel free to reach out!
